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The nursing supervisor is a departmental administrator who holds the responsibility of ensuring quality nursing care, rendered professionally to patients in an assigned area while ensuring the policies and sops of Hospital and reflecting the mission, vision and objectives of the nursing department in a patient Centric manner.
Strive to uphold the values of organization to promote health & prevent complication.
Practices in a manner which is always a patient centric and fitting to an excellent corporate hospital, reinforcing impression that the hospital regard client (Patient /Family) as the focal, recipient of excellent care, respect, friendly communications and professional behavior.
Take immediate action to resolve or clear any negative impression, complaint or distress expressed in any way by the patient or family.